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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Customer Portal - Request List View
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None
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1
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Minor
Issue Summary
The Due Date value shows 1 day behind in the Portal ("My Requests" list) than the date selected in the work item view.
Steps to Reproduce
- Set the Due date field in a work item in the work item view. For example, March 20th.
- In the Portal > Requests > Add the field Due Date so it is displayed in the list of requests.
Expected Results
The Due Date value should be same in the work item view and in the Portal.
Actual Results
The Due Date value is one day behind in the Portal.
Workaround
Use an automation rule to post the Due Date value as a comment so the customers can see it in the Portal.