Issue Summary

When viewing requests in Customer Portal, the status filter is not working as expected. In spite of the status filter set to Open requests, closed Requests are listed. As currently portal does not rely on the status name or category alone, it returns all work items where the resolution is empty.

Steps to Reproduce

1. Go to Customer Portal and click on the right top corner and choose requests. This will display the list of requests.
2. Set Status filter to Open requests and press enter

Expected Results

Only the JSM Requests that are currently matching the selected status should be visible in the list. 

Actual Results

Currently it returns the work items that don't match the status selected and have no resolution value on the work item.

Workaround

If the resolution is set on the work items then filtering seems to work as expected.