Issue Summary

Pre-filling values for a request on the customer portal using the url is not working anymore.

Steps to Reproduce

1. https://<instance>.atlassian.net/servicedesk/customer/portal/2/create/10?summary=test&description=test 
2. Paste the above into the url field and check the form that is loaded contains the text pre-populated

Expected Results

The form should be loaded with the text passed via the URL parameters pre-populated into the appropriate fields.

Actual Results

The url loads the correct form but no text is populated in the fields. 

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available