Asset fields display "[no field found]" when exporting Jira work items to Microsoft Excel and Google Sheets

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    • 1
    • Severity 3 - Minor
    • 0

      Issue Summary:

      Asset fields display "[no field found]" when exporting Jira work items to Microsoft Excel

      Steps to Reproduce:

      1. Log in to Jira Cloud and navigate to the filters
      2. Ensure the search results include work items that have data populated in Asset custom fields.
      3. Add the relevant Asset fields to your current column view.
      4. Click on the App button in the top right corner.
      5. Select Open in Microsoft Excel or Open in Google Sheets
      6. Open the resulting file

      Expected Results:

      The columns corresponding to the Asset fields should display the attribute value of the selected asset(s) associated with the Jira work item.

      Actual Results:

      The Asset field columns are present in the Excel file, but instead of the asset data, every cell in those columns contains the text: [no field found].

      Workaround:

      Export to CSV

              Assignee:
              Unassigned
              Reporter:
              Jun Itokawa
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: