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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Customer Satisfaction (CSAT)
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None
Issue Summary
When admin imports work items using CSV including satisfaction field, it imports the satisfaction rating only as field value and the satisfaction will not be available in reports and in summary widget.
Steps to Reproduce
- Export work item to csv including satisfaction field.
- Import the same file in another project or site.
Expected Results
The satisfaction details should be available as reports and in summary widget
Actual Results
Satisfaction ratings are available only as field value and not in reports.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available