Problem

The customer reported an issue where restricting request creation to specific users with request groups impacts the visibility of requests in JQL queries. 

JQL: "Request Type" in requestTypesInGroup("PROJECT_KEY", "GROUP_NAME")

If we only search with work item key, it will display the results.

Environment

JSM Cloud

Steps to Reproduce

1. Create a request type and restrict who can raise a request to User A and assign a request type group "ABC".
2. Create a request with the created request type as User A
3. Check whether you can view/edit the created request as User B
3. Create a JQL filter targeting the created issue as User B. JQL: "Request Type" IN requestTypesInGroup("pkey", "ABC")

Expected Results

The JQL with requestTypesInGroup must show the work item irrespective of the restriction placed on who can raise the request.

Actual Results

requestTypesInGroup filter take into account the above restriction and will not display any results.

Workaround

NA