Atlassian integration with Microsoft Teams requests high‑level Read Organisation information (Organization.Read.All) permission compared to other third‑party apps

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Channel - Chat
    • None
    • 8
    • 1

      Issue Summary

      When configuring the Atlassian integration with Microsoft Teams, the consent screen asks for the Read organisation information permission (Organisation.Read.All)

      Customer’s concerns:

      1. This is perceived as a very broad, tenant‑wide permission, and they feel Atlassian is requesting “a lot of access” for the integration to work.
      2. They state that other third‑party applications they use do not request such a high level, organisation‑wide permission, or at least not under such a broad‑sounding scope.
      3. Due to internal security/compliance requirements, they are reluctant to approve this permission without a clearer justification or a less‑privileged option.

      Steps to Reproduce

      1. Attempt to integrate Teams with JSM chat
      2. Proceed to the Microsoft consent screen.
      3. Observe that Read organisation information (Organisation.Read.All) is requested as an application permission.
      4. Attempt to continue without granting this permission (if possible) and observe that the app cannot be fully configured or does not function correctly.

      Expected Results

      The app should either:

      Work with more limited, user‑delegated permissions (e.g. without tenant‑wide Organisation.Read.All)

      OR

      At a minimum, provide a clear in‑product explanation of: Why Organisation.Read.All is strictly necessary. What exact data is accessed? Confirmation that no write/admin actions are performed and no sensitive content (mail, docs, etc.) is accessed

      Actual Results

      NA

      Workaround

      NA

              Assignee:
              Unassigned
              Reporter:
              Rohit Mane
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: