Project summary page throws error: "We're unable to show your summary"

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: Project Summary
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      For tenants with the new feature Project summary feature, the summary page does not load and throws error:

      "We're unable to show your summary. Try refreshing the page, or check your connection."

      HAR file shows the following error:

      jira-spa.a49d13c4.js:2  GET https://...atlassian.net/gateway/api/jsm/reporting-dev/jira/workspace
      /..../project/ABC/v1/views 400 (Bad Request)
      2react-dom.profiling.min.js:197 ValidationError: validation failed
          at r (jira-spa.a49d13c4.js:2:55780)
          at jira-spa.a49d13c4.js:2:56244
          at async index.tsx:219:5
          at async Promise.all (index 59)
      

      Steps to Reproduce

       # Log in to cloud instance with new project summary page feature.

      1. Click on the JSM Project summary page

      Expected Results

      Project summary page loads without any errors.

      Actual Results

      Project summary page throws error:

      "We're unable to show your summary. Try refreshing the page, or check your connection."

      Workaround

      Reach out to Atlassian Support to disable the feature

              Assignee:
              Unassigned
              Reporter:
              Gautham (Inactive)
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                Created:
                Updated:
                Resolved: