Configuring a Service Desk and would like to Bulk Add New Customers via CSV or other External File. Not having an import method like this is a problem for Service Desk users that have an existing customer base configured in another system but are moving towards JIRA Service Desk.
Add an option to Import Customers into a Service Desk Project similar to a User/Group Import via CSV
- New Customers can be created manually
- Use the Invite Customers Link and specify each Email Address for New Customers (space delimited for multiple addresses; eg email@example.com firstname.lastname@example.org etc)
- Each Customer can self-register to access the Service Desk (if configured for self sign-up)
- Create a customer via REST API