Issue Summary

When editing a Canned Response that contains variables (e.g. issueReporter) the text area becomes jittery and the screen appears to refresh rapidly. This results in a degraded, “flickering” editing experience and noticeable slowness.

Steps to Reproduce

Step 1

• Create or open a Canned Response that includes at least one variable, for example:
  {{issueReporter}}

Step 2

• Save the Canned Response.

Step 3

• Reopen the same Canned Response and begin editing the text body in the editor (e.g. add, remove, or modify content around the variable).

Step 4

• Observe the editor behaviour while typing, especially around the variable placeholder.

Expected Results

• The Canned Response text area should remain stable and responsive while editing.
• Variables such as {{issueReporter}} should stay in place without flickering, disappearing, or reappearing.
• The user should experience a smooth, non-jittery editing experience with no rapid screen refresh.

Actual Results

• The text area appears jittery, with visible rapid refresh/flicker while editing the Canned Response.
• In the attached video, the variable {{issueReporter}} repeatedly disappears and reappears as the user edits the text.
• The overall editing experience feels slow and degraded, making it difficult to work with the Canned Response.

   

Workaround

• Currently there is no known workaround for this behavior. A workaround will be added here when available