Provide ability to export mail audit logs

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Export the JSM Mail Handler logs options is necessary to avoid losing logging information, specially since disconnecting/reconnecting is necessary to Resolve Email Request Failures due to Rate Limit in JSM Cloud.

      Workaround

      Download email processing logs for JSM email handlers

       

              Assignee:
              Unassigned
              Reporter:
              David Nicholson (Inactive)
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              38 Vote for this issue
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              26 Start watching this issue

                Created:
                Updated: