Problem

• In JSM Operations, a single user can belong to multiple on‑call rotations (e.g. A, B, C, D).

• In many real scenarios, only some of those rotations are billable/paid (e.g. A and D), while others (B and C) are not.

• The current "Total time per user (removing overlaps)" report always aggregates across all rotations the user is part of.

• There is no way to restrict that top summary table to specific rotations. As a result:

• • The total time per user includes non‑payable rotations, and

• • Teams cannot directly use this report for accurate payment / compensation calculations.

The "On call segmentation - Global" section does list data per rotation and includes a Rotation column, but it does not provide a simple, aggregated per‑user total for selected rotations, equivalent to the first table.

Suggested Solution

• In the JSM operations report UI, enhance the "Total time per user (removing overlaps)" view with a Rotation filter that:

• • Allows multiple selection (multi‑choice) of rotations.

• • Is optional / not mandatory - if left empty, the behaviour remains "all rotations" (current default).

• • When specific rotations are selected (e.g. A and D), the per‑user totals in the first table are calculated only from those rotations, excluding time from all others (e.g. B and C).

Why This Is Important

• Accurate payment / billing: Many customers only pay for time spent in specific rotations. Without a rotation filter, the main per‑user report overstates payable time, as it includes non‑billable rotations.

Workaround

(Add a workaround, if available)