Clicking on back icon shows a blank queue

XMLWordPrintable

    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • Component/s: Queues
    • None
    • 2
    • Severity 3 - Minor
    • Warranty

      Issue Summary

      When performing specific actions (steps below), the queue appears blank instead of showing the items as expected.

      This affects both Company and Team-managed projects.

      Steps to Reproduce

      1. Access a queue on JSM
      2. Click on a ticket
      3. Click on one of the linked work items inside that ticket
      4. Click on the browser's back button
      5. Then, click on the back button from Jira (left side of Work Item key)

      Expected Results

      The queue loads as expected without any issues.

      Actual Results

      The queue is blank while the total number of tickets is present.

      Workaround

      Refreshing the queue's page fixes the behavior.

            Assignee:
            Mingjing Peng
            Reporter:
            Celso J
            Votes:
            1 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: