Description:

Currently, putting JSM instance into maintenance mode during outages or planned work requires manually disabling each integration, which is time-consuming and error-prone for organizations with a large number of integrations.

This suggestion it to request a UI feature to create a global maintenance window with a single action, at an Organization level. Ideally, this would include an option such as for example “Apply to all integrations” or “Global maintenance mode” when creating a maintenance window, automatically including all current integrations without requiring manual selection.

This would reduce operational risk and align with best practices in other incident management platforms.

Business Impact:

• Reduces manual effort and risk of missed integrations
• Minimizes alert fatigue during outages
• Improves operational efficiency

Workarounds:

• Manual disabling of integrations
• Custom scripts using the API