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  1. Jira Service Management Cloud
  2. JSDCLOUD-17954

When jira.issue.editable property is set as False in workflow status, we get different behaviors for each view

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
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      Issue Summary

      If we set jira.issue.editable property as false in a workflow status, when issue is at this status, we get different behaviors regarding transition possibilities.

      Steps to Reproduce

      1. Set jira.issue.editable property as false in one workflow status
      2. Transition one work item to the above status
      3. It's not possible to edit fields such as Assignee, Description in all views, which is expected;
      4. However, the possibilities regarding transition is different in views:
        • In work item view, it's still possible to transition the item;
        • In search view, it's still possible to transition the item;
        • In queue view, transition is completely blocked, a symbol is shown

      Expected Results

      All views should show the same behavior.

      Actual Results

      The possibilities regarding transition is different in view.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              itrojahn@atlassian.com Ilenice
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                Created:
                Updated: