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  1. Jira Service Management Cloud
  2. JSDCLOUD-17953

Deleted projects may occasionally consume virtual agent conversations limit

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      Issue Summary

      Deleted projects may occasionally consume virtual agent conversations limit.

      Steps to Reproduce

      1. Go to https://yoursite.atlassian.net/jira/settings/products/servicedesk/feature-usage?feature=virtual-agent
      2. Please check if there is usage for deleted project

      Expected Results

      Deleted projects should not count for virtual conversations usage limit.

      Actual Results

      Occasionally deleted projects can be still considered.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              itrojahn@atlassian.com Ilenice
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                Created:
                Updated: