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Bug
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Resolution: Unresolved
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Low
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None
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3
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Severity 3 - Minor
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7
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Issue Summary
Unable to search Confluence spaces when the space name has a space in its name. For e.g., "IT Teams".
Steps to Reproduce
- Go to JSM project > Project Settings > Knowledge Base, and then click on link space.
- In the drop-down menu, try searching any existing spaces. For e.g., IT Teams
- If we type "IT Teams", it shows "No Options".
- If we type IT, it shows the the Confluence space but along with other spaces which doesn't have any relevance with the searched Confluence space.
- However, if we search for Teams, it shows the the correct results.
Replication Video
Troubleshooting Confluence Space Search Issues in JSM Project
Expected Results
- If we search for "IT Teams", it should show the correct Confluence space instead of "No Options".
Actual Results
- If we search for "IT Teams", it shows "No Options"
Workaround
Workaround 1:
- Search for "IT" and look for the correct confluence space in the list.
Workaround 2:
- Search for "Teams" and it will show the correct Confluence space.