Issue Summary

When a Stakeholder communication is added, and is for some reason the communication fails sending to a user, then a public comment is added, making it visible to the customers, and also a Public comment added notification is sent to the customer, which adds more confusion to the customers.

Steps to Reproduce

1. Add a Stakeholder communication.
2. Make sure the communication fails for one user.

Expected Results

An Internal comment is added that the notification failed to be sent for one of the user

Actual Results

A public comment is added, which is viewable by the customers involved in a work item (Reporter, Request participants, Organisation member), this adds more confusion to the customer type users.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available