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  1. Jira Service Management Cloud
  2. JSDCLOUD-17933

Users are getting welcoming emails from Opsgenie

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      Issue Summary

      Users are getting welcoming emails from Opsgenie when a JSM license is assigned to them.

      The issue is why the notification is showing for Welcome to Opsgenie when the sender is no-reply@jsm-notification.atlassian.net. It should be JSM Operation

      Steps to Reproduce

      1. NA

      Expected Results

      Email should come as JSM Operation

      Actual Results

      Email is showing for Welcome to Opsgenie 

      Workaround

      NA

        1. Screenshot 2025-10-31 at 6.21.02 PM.png
          1.02 MB
          Tanmay Tandon

              e7817334579e Alim Bican Çoban
              dcf888be292f Tanmay Tandon
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                Created:
                Updated: