Asset import is stuck and cannot be cancelled

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • Component/s: Assets - Import
    • None
    • Minor

      Issue Summary

      Asset import gets stuck when queued and further cannot be cancelled

      Steps to Reproduce

      1. Login to asset and create a large import.
      2. Run the import 
      3. The import gets Queued 
      4. Try to cancel the import
      5. The import then gets stuck with no porgress

      Expected Results

      The import should get cancelled

      Actual Results

      The import is stuck and further import cannot be done unless this is cancelled via backend .

       

      Workaround

      Currently there is no known workaround for this behavior.Log a support ticket to get the stuck import cleared 

            Assignee:
            Pallav Singh
            Reporter:
            Deepika Rai
            Votes:
            5 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: