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  1. Jira Service Management Cloud
  2. JSDCLOUD-17834

When bulk editing work items, JSM allows to set multiple values to Assets field even though Field can store multiple objects is set as "No"

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      Issue Summary

      When bulk editing work items, JSM allows to set multiple values even though Field can store multiple objects is set as "No" in Assets field context configuration.

      Steps to Reproduce

      1. Create an Assets custom field
      2. Set Field can store multiple objects as "No"
      3. When accessing a work item through default UI, a warning message showing "This field can only store a single object"
      4. However, when you filter the work item and use the "Bulk edition" feature, system allows you to add values to the existing ones, bypassing the Field can store multiple objects as "No"

      Expected Results

      JSM should not allow multiple values to be set if Field can store multiple objects is set as "No"

      Actual Results

      When using bulk edition/change feature, it's possible to add more objects to existing values.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              itrojahn@atlassian.com Ilenice
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                Created:
                Updated: