Issue Summary

When an agent creates a ticket with Jira, the SLA doesn't display until you refresh the work item.

Steps to Reproduce

1. Create a work item using the global create button.
   
2. When the work item is created, quickly click on the work item number that displays on the pop-up message
   

Expected Results

The SLAs should display on the newley created issues

Actual Results

The SLA doesn't appear if you quickly click on the work item created even if you go back to the general queue, then go back to the work item

Workaround

1. If you quickly open up the newly created work item, you have to refresh it to have the SLAs appear.
2. Do not click on the work item from the pop-up message when it is created; instead go to the general queue (All open) and open the work item from there.