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  1. Jira Service Management Cloud
  2. JSDCLOUD-17799

Unable to change the "Who can view" setting to "All logged-in user"

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      Issue Summary

      Not able to change the Knowledge base permission under JSM Project Settings -> Knowledge Base page.
      When we try to change the Who can view setting to All logged-in users we are seeing Couldn't Load. Refresh error.
      In the network tab we see A call to confluence failed error.

      Steps to Reproduce

      1. Open a JSM Project
      2. Go to Project Settings -> Knowledge base
      3. Change the settings under Who can view to All logged-in users

      Expected Results

      The settings is changed and saved successfully.

      Actual Results

      The setting is saved.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              422f530d75ad Arjun Ganapathy
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                Created:
                Updated: