Issue Summary

The "Due date" date picker combobox automatically opens as soon as it receives keyboard focus via the Tab key.

Test URL

Reports and Support Requests

Steps to Reproduce

1. Open the "Reports and Support Requests" form.
2. Use the Tab key to navigate to the "Due date" date picker combobox.
3. Observe that the date picker combobox automatically expands (opens) without any user action such as pressing Enter or Space.

Screen Recording

Date picker combobox issue.mov

Actual Results

When a user navigates to the "Due date" date picker combobox using the keyboard (Tab key), the combobox automatically expands and displays the calendar widget immediately upon receiving focus. This occurs without the user activating the combobox (e.g., pressing Enter/Return, Space, or clicking it).

This behavior can be confusing and unexpected for keyboard users, as it changes the interface state prematurely. As a result, users may lose context because the combobox opens before they intend to interact with it.

Expected Results

Ensure that the date picker combobox does not automatically open when it receives focus.

Apply the following changes:

• When the user navigates to the date picker combobox using the keyboard (e.g., Tab key), the combobox should receive focus but remain collapsed.
• The calendar widget should only expand when the user explicitly activates the combobox, such as by pressing Enter/Return, pressing Space, or clicking on it.
• Update the scripts to prevent the date picker combobox from opening automatically on focus.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available

Environment

MacBook Pro (16-inch, 2021)
macOS Sequoia 15.7.1
Operations - Windows11
Chrome - Version 141.0.7390.55 (Official Build) (64-bit)
Safari- Version 26.0.1
Chrome - Version 141.0.7390.55 (Official Build) (arm64)
JAWS- Version 2023
NVDA- Version 2025.3
VoiceOver - Version Latest