Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-17765

Help Center banner image gets resized

XMLWordPrintable

      Issue Summary

      When adding a banner image with the recommended resolution of 1680x360, as per the article below, it gets resized and the content of the image is affected:

      Steps to Reproduce

      1. Have an image with the recommended resolution of 1680x360.
      2. Select it as the Help Center banner image. In the preview, it will look correct.
      3. Save the changes.

      Expected Results

      The image should look correct as shown in the preview.

      Actual Results

      The image gets expanded after saving the changes, affecting its content.

      Workaround

      Adjust the content of the image to minimize the impact. For example, you may need to remove the border if it has one.

              Unassigned Unassigned
              ad5abbdc65b1 Marco Velasco
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: