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  1. Jira Service Management Cloud
  2. JSDCLOUD-17695

As a JSM admin, I want to be able to remove or disable Operations from a Team

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Operations - Team
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      Issue Summary

      It's possible to enable the JSM Operations feature for a Team. Once this is done, it's not possible to revert, disable, or remove that action.

      This means that a person could inadvertently enable Operations, and has no way to undo that.

      Or, they might intentionally enable the feature, then later decide that Team is no longer relevant for Operations in JSM. The Team might be serving other functions, so it's not reasonable to ask the customer to delete the Team and recreate it in order to remove the Operations feature.

      Steps to Reproduce

      1. Go to home.atlassian.com and select Teams
      2. On the team's page, find the operations section and enable it
      3. Results in that Team being added to JSM, with no option to remove it

      Expected Results

      There is a way to disable Operations for a team.

      Actual Results

      There is no way to disable Operations for a team once it is enabled.

      Workaround

      The only workaround is to delete the Team and recreate it.

              Unassigned Unassigned
              e7355adaf86c Cody Curry
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                Created:
                Updated: