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  1. Jira Service Management Cloud
  2. JSDCLOUD-17671

Allow translations for help center topics, sections, external links and landing pages

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Current State:

      Currently, we can't translate Helpcenter Topics and page layout sections to various languages. 

      We can only add rich text in one language while adding it, and it is displayed to all users by default. 

      Proposed Future State:

      Just like we allow translations for Announcements in the Help Center, we also need to allow translations for topics and sections with rich text. 

      Alternative (e.g. Third Party Plugin):

      Marketplace app - Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks) allows their customers to configure translations (automatic and manual) as mentioned in their article: Site languages and translations- Refined Support 

              Unassigned Unassigned
              d1fcdc6c88e5 Haripriya
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                Created:
                Updated: