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  1. Jira Service Management Cloud
  2. JSDCLOUD-17574

Multi-line support for the JSM form field descriptions

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      Issue Summary

      Currently, it is not possible to add multiple lines to the "Description" field of the JSM form field. It supports only single-line descriptions, and it doesn't support rich text formatting.

      Steps to Reproduce

      1. Add any field to the JSM form.
      2. Try to add multi-line descriptions. It will not allow you to add multi-line descriptions, even if you copy and paste with line breaks. 

      Expected Results

      It should support multi-line descriptions for the form fields.

      Actual Results

      Form field descriptions are support single lines only.

      ...
      

      Workaround

      Add text near the field that needs a multi-line description.

              Unassigned Unassigned
              f973680a41c6 Kalpa Pushpakumara (Inactive)
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                Created:
                Updated: