Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-17561

Ability to restore a Customer Organization when it is deleted

XMLWordPrintable

    • 1

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Current State:

      When an Customer Organization is deleted in JSM, it deletes all the associations with customers and JSM requests. If the deletion was accidental or needs to be reverted, it is not possible and it has to be done manually. There is no point in time backup for Organizations which makes it hard to restore it to original state.

      Proposed Future State:

      Provide a feature to either soft delete the customer Organization so that deleting an Organization can be restored with all the project and customer associations.

      Alternative (e.g. Third Party Plugin):

              Unassigned Unassigned
              c93dc34a6037 Gautham
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: