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  1. Jira Service Management Cloud
  2. JSDCLOUD-17551

Asset API : Ability to display the same value for date/time attribute via API as shown in UI

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      Current State:

      When we have an attribute of type date/time and we fetch the object using get object API. The display value for time is displayed in UTC timezone instead of the timezone set for Jira site.

      My Jira timezone is set to IST, and the value for the date/time field is Sep 10, 2025, 12:00 a.m.

      The API shows value as: 09/Sep/25 6:30 PM

      This value, if you convert to IST, is 10th Sept, 12:00 a.m. IST, which is showing in the UI.

      Proposed Future State:

      The display value for date/time attribute should display the same value as UI when fetched through API. As the current formatting may create confusion when your site timezone is not set in UTC

      Alternative (e.g. Third Party Plugin):

      N/A

        1. image-2025-09-03-19-32-04-328.png
          20 kB
          Neha Mahajan
        2. image-2025-09-03-19-32-23-906.png
          164 kB
          Neha Mahajan

              Unassigned Unassigned
              19b241b646f3 Neha Mahajan
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                Created:
                Updated: