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  1. Jira Service Management Cloud
  2. JSDCLOUD-17537

Assets import creates duplicate Objects if an object-type attribute is an Identifier and the value is empty in source file

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      Issue Summary

      Assets import creates duplicate Objects if an object-type attribute is an Identifier and the value is empty in source file

      Steps to Reproduce

      1. Create 2 Object Types A and B. In OT "A" , add Object attribute to "B"
      2. Create an import configuration for OT "A" with Name and 'Object' type.
      3. Select Both Name and object-referenced-attribute as 'Identifier'.
      4. Create a CSV file where this object-referenced-attribute value is empty.
      5. Import the CSV file.

      Expected Results

      Object Should be Updated based on the file.

      Actual Results

      A duplicate object is created (since the Identifier condition failed).

      Workaround

      • Do not mark an object-referenced-attribute as an 'Identifier'. 
      • Make sure to have a value for the object-referenced attribute if it's marked as an 'Identifier'

              Unassigned Unassigned
              e8ddb9406228 Arvind Kishore
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                Created:
                Updated: