Issue Summary

After an MS Teams update, it’s not possible to raise requests using Atlassian Assist.

It seems that Assist drop-down are not refreshing the cache and showing the wrong information for Request types and other fields, making it not possible to raise requests.

Steps to Reproduce

1. In chat with the Assist bot click on Actions and apps
2. Select Assist
   image
3. Try to raise a Request

Expected Results

You should be able to select your projects and Request types as desired.

Actual Results

The drop-down values are not shown as expected, and you're unable to select the correct information to raise the requests.

Workaround

It's possible to use the JSM Portal to raise requests.