Current State:

With the current landing page customisation and configuration, we do not have a way to add a search bar on the landing page to search for request types of Knowledge articles.
Every time a user has to go back to the help-center home page to search for items before raising request.

Proposed Future State:

Would like to have more customisations on the the landing pages to suite wider requirements.

Alternative (e.g. Third Party Plugin):

xx