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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Request type - APIs
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None
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4
Issue Summary
As of now, only Atlassian Account users can generate API token from https://id.atlassian.com/manage-profile/security/api-tokens
This request is to allow API token generation for External customers.
Service Desk APIs offer a few functionalities that can be performed with customer access. Portal-only customers can't use these APIs due to this restriction.
Workaround
Migrate the portal-only account to an Atlassian account and generate an API token.