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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Operations - Policies & Maintenance
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None
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1
Issue Summary
Currently, alert notifications can be delayed with notification policies, which can use alert properties and values as criteria as well as timing (day/time of the week). However, this is unable to process/evaluate holidays.
It would be good to have the ability to use a schedule as part of the criteria to determine if an alert is sent out or delayed:
- If the alert is received when there is an on-call person set, send notification and follow the escalation process.
- If an alert is received when there is no one on-call, then delay the notification until the next on-call person starts their rotation.
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available