Use a schedule as a criteria in combination with alert priority to determine if a notification is sent out or delayed

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      Issue Summary

      Currently, alert notifications can be delayed with notification policies, which can use alert properties and values as criteria as well as timing (day/time of the week). However, this is unable to process/evaluate holidays.

      It would be good to have the ability to use a schedule as part of the criteria to determine if an alert is sent out or delayed:

      • If the alert is received when there is an on-call person set, send notification and follow the escalation process.
      • If an alert is received when there is no one on-call, then delay the notification until the next on-call person starts their rotation. 

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Failan Jenkins
            Votes:
            2 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: