Issue Summary

When viewing requests in Customer Portal, the status filter is not working as expected. In spite of the status filter set to Open requests, closed Requests are listed.

Steps to Reproduce

1. Go to Customer Portal and click on the right top corner and choose requests. This will display the list of requests.
2. Set Status filter to Open requests and press enter

Expected Results

Only the JSM Requests that are currently open should be visible in the list.

Actual Results

Even closed and cancelled requests are visible in the list.

Workaround

NA