Using extract regex method in Sync extracts the string along with the literal string

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    • Type: Bug
    • Resolution: Not a bug
    • Priority: Low
    • Component/s: Operations - Sync
    • None
    • Severity 3 - Minor

      Issue Summary

      When using extract regex in Sync to extract specific value from a string when creating a work item from an alert, the value output also includes the literal string defined in the regex.

      Steps to Reproduce

       If we have the following in the message field of the alert created by an integration

      Importance: VIP
      Priority: P1
      Urgency: High 

      In Sync, we then use the following regex to extract the value for Priority in the description field 

      {{message.extract(/Priority: (\S+)/)}} 

      The following is then output as a result:

      Priority: P1

      Expected Results

      The following regex should output the string value after the literal sting defined in the regex: For example the output should be as follows:

      P1
      

      Actual Results

      Following is the output from the regex

      Priority: P1 

      Workaround

      Instead of extracting the value from Sync, use Jira automation - https://support.atlassian.com/jira/kb/extract-content-out-of-description-and-summary-with-regex-and-automation/ 

            Assignee:
            Unassigned
            Reporter:
            Sean Suwal
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              Created:
              Updated:
              Resolved: