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Bug
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Resolution: Unresolved
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Low
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None
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1
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Severity 3 - Minor
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1
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Issue Summary
Global field translations provided in the Jira admin center are ignored by the JSM help center
Steps to Reproduce
- Set the translation of the custom field: Translate a custom field
- Add the custom field to the request type in the JSM project
- Open the request type in the Customer portal
Expected Results
The custom fields should be translated in the Customer portal
Actual Results
The custom fields are not translated in the Customer portal
Workaround
Configure the translation directly in the JSM project: Provide help in multiple languages