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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Operations - Chat & Video Tools
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None
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3
The current integration between Atlassian ChatOps and Microsoft Teams requests permissions at the entire MS Teams tenant level, rather than allowing for more granular, channel-specific permissions. This broad permission requirement is a blocker for many enterprise customers with strict security and compliance policies.
Suggested Improvements:
- Enable the ability to scope permissions at the channel or team level, rather than requiring tenant-wide permissions.
- Allow administrators to select only the permissions necessary for their use case (e.g., only send messages, without broader read/write access).
- Provide clear documentation on why each permission is required and what data is accessed.
Impact:
Addressing these concerns will:
- Increase adoption among security-conscious and regulated customers.
- Align the integration with best practices for least-privilege access.