Enabling Turkish language support does not fully translate the customer portal login

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Medium
    • Component/s: Language Support
    • None
    • 1
    • Severity 3 - Minor

      Enabling Turkish language support for a service project doesn't fully translate the customer portal. Some sections remain untranslated and are displayed in English:

      Set password page:

      Login page:

      Steps to Reproduce

      1. Enable Turkish language support for a service project (Project Settings > Language support) and default language to Turkish under global settings > System
      2. Log in to the customer portal with a user account where the language preferences are set to Turkish.

      Expected Results

      All sections of the customer portal are translated into Turkish.

      Actual Results

      Some sections of the customer portal aren't translated into Turkish and are shown in English instead.

      Workaround

      Currently, there is no known workaround for this issue. A workaround will be added here when available

        1. image-2025-07-08-22-31-22-849.png
          72 kB
          Remo Fernandes
        2. image-2025-07-08-22-29-20-520.png
          505 kB
          Remo Fernandes

            Assignee:
            Unassigned
            Reporter:
            Remo Fernandes
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: