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  1. Jira Service Management Cloud
  2. JSDCLOUD-17168

Assets custom field might not return object on Transition Screen due to the Project Permissions and Status properties.

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      Issue Summary

      This bug is specific to the scenario when user doesn't have permission to create or edit work item.
      Prerequisites:

      1. "Create Work Item" Project permission is not granted for the user
      2. Status property doesn't allow user to edit current "Work item"
      3. User tries to populate the field in Transition screen

      Steps to Reproduce

      1. Create a new user group in admin hub and assign only yourself to that group
      2. Set up a workflow that has a status that has a transition back to itself. Add a screen to this transition that contains an assets field on the screen.
      3. On this status add the property `jira.permission.edit.group.1` with the value being the ID of the group you created in step 1.
      4. Create an issue and move it to this status. You can test out the transition and confirm that the transition modal is shown with the custom field you expect.
      5. Invite a user to the project who does not have permission to create issues in that project. Note you may have to edit project permissions to enforce this.
      6. Login as that user you invited, view that issue you created in step 4. Confirm that you cannot edit any fields on the issue (because your user is not part of the group created in step 1).
      7. Attempt to transition the issue. The transition modal should pop up.
      8. Attempt to search in the assets field. You won't get any results.

      Expected Results

      Assets field returns results

      Actual Results

      Assets field shows no-options

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              207d30156835 Ivan Chapistrak (Inactive)
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                Created:
                Updated: