Failure to acknowledge the ConnectWiseAutomate alerts

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    • 1
    • Severity 3 - Minor

      Issue Summary

      When acknowledging an alert created from ConnectWise, there is an error. 

      Steps to Reproduce

      1. Create an integration in ConnectWise Automate. 
      2. Create an alert
      3. Acknowledge the alert

      Expected Results

      The alert should be acknowledged.

      Actual Results

      An error message is shown in logs

      "error":"jakarta.validation.ValidationException: Generated alias is blank." 

      Workaround

      Users can simply go into their integration action settings and update the "alias" field for their acknowledge action to:

      {{locationName}}/{{computerName}}/{{monitorName}}

       

            Assignee:
            İbrahim Aral Özkaya
            Reporter:
            Uriel Flores
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              Created:
              Updated:
              Resolved: