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Bug
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Resolution: Fixed
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Low
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None
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2
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Severity 3 - Minor
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Issue Summary
In JSM Operations there is no concept of "Incident Rules" that exist in Opsgenie Standalone.
As a result they cannot be seen in JSM Ops.
However, when an instance is transitioning, they continue to fire (without users in JSM being able to see/edit them). They can only be seen and edited in the Opsgenie UI.
Steps to Reproduce
- Create incident rules in Opsgenie standalone
- Start transition to JSM
- Notice those rules continue to fire
Expected Results
Incident Rules to stop working when the transition completes.
Actual Results
Incident Rules continue to fire until a user goes to Opsgenie UI and deletes them.
Workaround
Manually delete incident rules from Opsgenie UI.