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  1. Jira Service Management Cloud
  2. JSDCLOUD-16997

Missing object activity history and automation rules not triggering

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      Issue Summary

      Whenever an Assets object is created/updated an appropriate object activity event should be created and the automation rules should be triggered.

      Steps to Reproduce

      1. Modify an Assets object

      Expected Results

      • A created/updated event should be visible in the object's activity tab
      • Automation rules are correctly triggered.

      Actual Results

      The object activity event and automation rules are either: are not created/triggered or have a large delay before being created/triggered.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. image-2025-06-19-08-53-32-696.png
          19 kB
          Aiden Haak
        2. image-2025-06-19-08-54-24-793.png
          5 kB
          Aiden Haak

              285870f2c6fd Yashasvi Galav
              da55c2889e75 Aiden Haak
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                Created:
                Updated:
                Resolved: