Issue Summary

Creating a JSM ticket with responders sometimes requires customer to manually click "update incident" before all incident functionality is available. 

Steps to Reproduce

1. Create JSM incident with Responders 
2. Notice that sometimes it works correctly and alerts are created, and other times it does not 

Expected Results

For Responder Alerts (and other Incident functionality) to always work immediately. 

Actual Results

Manual intervention by customer is sometimes required. 

Workaround

Currently, there is no known workaround for this behaviour. A workaround will be added here when available