Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-16770

Asset role "object viewer" should give a warning that licensed user will get 'object schema user' permissions

XMLWordPrintable

    • 1

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      When a JSM-licensed user is assigned the object viewer role, the user will instead get 'Object schema users' permissions. This is expected, and there's an FR raised for this https://jira.atlassian.com/browse/JSDCLOUD-14951 

      This FR is so that there's a warning message or something that lets the admins know that licensed users will get the user role.

      Expected Results

      A pop-up message or a warning message that lets the admin know that JSM licensed users will get 'user' role when assigning the 'viewer' permission

      Actual Results

      No message is shown, and admins have no idea that their licensed users don't have only viewer permissions

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              f42aa278f54c Diego Lopez (Inactive)
              Votes:
              4 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: