JSM Summary CSAT chart data is incorrect

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Medium
    • Component/s: Calendar
    • None
    • 1
    • Minor

      Issue Summary

      If you have more than 12 months of CSAT data, it's potentially you might get the wrong calculation.

      The component shows Calendar, but it's the JSM Summary. We are working on the fix.

      Steps to Reproduce

      1. Lending JSM Summary page

      Expected Results

      Show correct data.

      Actual Results

      The below exception is thrown in the xxxxxxx.log file:

      ...
      

      Workaround

      Limit the created time period to <= 12 months.

            Assignee:
            Unassigned
            Reporter:
            David Lin
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              Created:
              Updated: