Assets Import not showing error messages in new Architecture if the Invalid file is uploaded

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    • 3
    • Severity 3 - Minor
    • Warranty

      Issue Summary

      When we have Invalid CSV file with these cases invalid_file error in CSV import for Assets Cloud or with attached file with extra comma in the header, Import Configuration does not show any error messages.

      After clicking on Create Import it brings up the loading icon briefly but does nothing. The page does not change or show any errors and the import is never created.

      Steps to Reproduce

      1. Create CSV file as attached one.
      2. Navigate to Schema > Schema Settings > Import > Create Import > Select CSV Import.
      3. Upload Invalid CSV file > Click on Create Import it brings up the loading icon briefly but does nothing. The page does not change and the import is never created.
      4. In Browser Console Logs, we see the below error and screenshot from console.
      {
          "errorMessages": [],
          "errors": {
              "connectionFailed": "i18n.import.module.validation.invalid_file"
          }
      } 

      Screenshot from New Architecture

      When we perform the same steps in Old Architecture, we get the error message in UI as expected below.

      Screenshot from Old Architecture

      Expected Results

      Error Message like "rlabs.insight.i18n.import.module.validation.invalid_file" or Invalid File should be displayed under File Name in New Architecture.

      Actual Results

      No Error message in UI and page does not show anything. Error From Console logs available.

      Workaround

      Only Workaround is to see the error from Browser Console logs and troubleshoot based on invalid_file error in CSV import for Assets Cloud

        1. image-2025-05-12-12-31-56-111.png
          218 kB
          Arvind Kishore
        2. image-2025-05-12-12-32-15-185.png
          222 kB
          Arvind Kishore
        3. Screenshot 2025-05-22 at 2.17.19 PM.png
          183 kB
          Riya Rastogi
        4. Testing csv broken.csv
          0.1 kB
          Arvind Kishore

              Assignee:
              Riya Rastogi
              Reporter:
              Arvind Kishore
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                Created:
                Updated:
                Resolved: