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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Assets - Jira Field & JQL
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None
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358
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6
Problem Definition
Customers would like to provide a set of Assets Objects for an Assets Custom Field based on the chosen Request Type for the Request.
Suggested Solution
Provide the Request Type Field as a System Field so that it can be used as a Placeholder.
Work Type can already be used, but Work Type has a 1-to-many relationship to Request Types, so that's not a reliable way to do so. This article talks about that:
Using an Assets Custom Field with a Default Value would be a workaround if Filter Issue Scope would work on hidden Fields:
Workaround
There is not a known workaround available at this time. Should one be found it will be added here.