Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-16599

JSM Chat - Ability to attach files when raising a request in Microsoft Teams

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • JSM Chat
    • None
    • 0
    • 1

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Current State:

      When the customer create a request by using JSM Chat(Assist) in Microsoft teams, it is not possible to attach files simultaneously.
      So the customer must upload an attachment file on the ticket afterward in Microsoft teams. This operation is very time-consuming.

      Proposed Future State:

      It would be better to add attachment files when raising a request in Microsoft teams.(Assist)

              Unassigned Unassigned
              38f0fdb790c2 K. Ariga
              Votes:
              2 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: